Covington Difference

When you work with our corporate travel professionals, you’ll experience the Covington Difference. Above all, our comprehensive business travel services are designed to save your company time and money and support travelers around the globe.

Our advisors are among the most experienced in the industry and assist with every detail of your business trip. Our agents work hard to save you money and provide personalized service for small companies and large corporations.

Whether it’s planning a small sales meeting or complex international itinerary, our travel experts are ready at a moment’s notice to handle all the details. With our airline partnerships, hotel discounts, and car rental programs, we can secure the most value for your travel investment.

In addition, Covington applies a variety of quality control checks to ensure that you get the best seats and fares, and receive credits for unused tickets. Plus – even during inclement weather, we offer 24/7 hour support, 365 days a year. As a result, our team can respond quickly when the unexpected occurs.

BCD Travel Affiliate

Covington is an affiliate of BCD Travel, the third-largest global corporate travel management company in the world. As such, our clients gain access to flexible technology, intelligent data analysis, and strategic solutions.

For travelers, this means keeping them safe and productive as well as equipping them to make good choices on the road. For travel and procurement managers, it means advising them on how to grow the value of their travel program. Most importantly, we can help our clients travel smart and make the most of what they spend on travel.

Our goal is the same as yours—to make traveling more convenient, save time and money, and navigate around any bumps in the road. Get the business travel experience you deserve. Upgrade to Covington.

Literally no one better!

I am writing to raise up the work of Madhavi Del Favero. Ms. Del Favero was extraordinary. I have never experienced a more consummate professional in my career. We had a complicated travel event with 20 minors and four adult chaperones who traveled from Alabama, Tennessee, North Carolina, and Virginia over two weeks. Madhavi’s attention to detail was exemplary. She cross-checked all reservations, contacted hotels on our behalf, and provided documentation that allowed us to focus on the safety of the students. She even connected with us on one of the reservations during her vacation time. She is someone who obviously goes above and beyond what is required for her work. We can never thank her enough. It is our great hope that we will be fortunate enough to have her assist us again. There is literally no one better!

– George Mason University

Exceptional Service

Nita Stack provided exceptional service with my flight reservations. I’m taking a companion along on a business trip, so I couldn’t easily book through the company portal. Nita worked with me on choosing an airport and flights that saved me and the company nearly $200/ticket vs. what I had found. Her communication through calls and emails was frequent, timely and professional, and her great attitude made the process very enjoyable. Covington is great, but Nita is outstanding!

– David Huddle Dominion Energy

Mary Kay Provides Professional, Courteous & Timely Assistance!

I’ve been in an assignment that requires frequent travel for about 10 years and we’re not immune to short-notice travel, cancellations, and itinerary changes. I don’t recall a time in this position when Mary Kay Hart wasn’t taking care of our travel arrangements.I also know that we’re not Mary Kay’s only clients, but she continuously provides professional, courteous, and timely assistance. On numerous occasions, I start an email to her with, “Sorry for the short turnaround…” followed by very specific travel requests (that are invariably met) and I know she does the same for many others simultaneously. I was going over an upcoming itinerary and thought “She did it again!” and decided it’s too easy to allow a thought to pass without acting upon it.

– J.K. Headley, Henrico County

We Can Count on Covington!

“Brenda, Thank you so much for your incredible assistance in helping get our nurses home safely from Orlando, Florida during Hurricane Matthew. Knowing that Covington was monitoring flights helped relieve the stress I had about delays. Many of our nurses are not seasoned travelers and knowing I could count on Covington to make sure they got on a flight home, when thousands of other conference attendees were also trying to get home, was incredible. We truly appreciate all you do for us at UVA!”

– Ashley Noguera (Hull), University of Virginia Health System

Covington’s Travel Advisor, Brenda Martin is Conversant, Compassionate & Committed!

I wanted to express gratitude for the service provided to me by your employee Brenda Martin. This my third time dealing with Brenda and she is simply the best at what she does. She exemplifies my three C’s in customer service: Conversant, Compassionate, and Commitment. Conversant, because she understands her job and performs it with excellence. Compassionate, because she goes out of her way to make sure her consumers know that she cares. Commitment, because she fulfills her dedication to her consumers, assuring them that her job is not complete until all of her consumers’ needs are met. She is a great credit to the Covington Travel Agency!

– Geoffrey McCormick, Alaska Board of Examiners